We adhere to a set of core values while carrying out our work and welcome compliments from individuals, organisations and community groups when things we’ve done have had a positive impact. If you’d like to thank someone or a team from TV-CRC, please send your email to TVY.CRCInformation@thamesvalleycrc.org.uk and we’ll ensure it gets passed on to the right person.
Occasionally, like everyone else, we get things wrong, or it sometimes seems that way. If you have a complaint, then there is a set procedure to follow. Please look at our Complaints Procedure, below. If you do have a complaint, then we endeavour to deal with the issue within the stated timeframe.
Complaints and Compliments Procedure